We believe first and foremost that our capability to positively impact our team, our guests, and our community is fueled by our business performance. To say it another way: without strong business results, we have no platform to bless others. We must maximize our opportunity to maximize our impact.

We accomplish high-performance through relentless pursuit of the Winning Hearts Every Day strategy. We care for our guests by serving great food quickly and accurately, in a clean and safe environment while exhibiting genuine hospitality.

Additionally, we are high-performing by being great stewards of our resources; we efficiently lead and manage people, systems and processes to generate great return on our investments. Finally, we are playing an infinite game; therefore, we continuously desire to improve on these metrics and build on our momentum.

We understand that true organizational success is achieved by using our resources to help others achieve their goals and dreams. Our Founder, S. Truett Cathy, captured our passion well:

Therefore, we seek to be others-focused in all that we do. We are focused on blessing our team mates by caring for them personally and empowering them to grow and develop in our organization.  We love watching our team members’ futures changed as they develop leadership skills that will serve them in their time with us and beyond.

Additionally, we are focused on blessing young people in our community by investing our resources in them. We love serving our local schools through food donations, scholarships, and other creative ways to care for them.  We leverage programs like Chick-fil-A Leader Academy to teach students skills that will serve them long into life; preparing them to lead and impact their communities for generations to come.

Through our others-focused mindset, positive change and growth multiplies as cared for people care for people.